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  • Before 2006 we received many unsolicited letters from satisfied customers. We are proud to show you hundreds of actual Customer Letters...
  • Since 2006 most customers give feedback by email - and increasingly email us photos, sometimes without a comment.
  • Since 2018 all customers are also invited to leave Google Customer Reviews and in 2019 we added Feefo Product Reviews. Click here for more info...
  • Happy customers are often content not to leave a review but please have your say and help others - thank you.
  • Please email us your feedback or send us your photographs - we love to see our products in use.

Scroll down to see unsolicited emails and photos received recently...


Hi Paul

Thank you for the very fast replacement panel I received today, it is in perfect condition.

Whilst writing please pass on my thanks to the person who packed the panel it was absolutely first class.

I have erected the framing today and I am so impressed with the gazebo that I have recommended Summer Garden Buildings to two of my family who will order something similar shortly from you guys.

Many thanks again

Kind regards

Gary.

Gary, Exeter, Devon, EX4, Aluminium Lean To Gazebo 372, 25th August 2025


Hi Paul,

I just wanted to thank you and your team for a 1st Class ***** service.

The panel is already fitted so many thanks.

Kevin, Redcar, North Yorkshire, TS10, Aluminium Lean To Gazebo 372, 19th June 2025


This is just a quick message to say thank you for a very good experience with purchasing the little growhouse from you. Having had to lose my previous Summer Garden full size greenhouse by an unexpected house move, and unable to accommodate that size again. I was delighted to find that you could supply just what I needed.

From deciding to look for it on Tuesday last week to it having three tomato plants inside it in my garden on Sunday, I couldn't be more pleased. A friend built it for me, taking less than an hour, and it's now looking very good. Further to my query about the shelves, I was very pleased to find that the two upper ones were totally removable, so that I can have the height to grow the tomatoes, and then put the shelves back in over the winter, which will strengthen the structure.

Having bought the base fixings, we found that they were able to be used to attach the growhouse to the fence for stability, so that was an additional bonus, with the added advantage that it can be easily removed temporarily for maintenance.

I was also very impressed with the very speedy delivery process, and found APC to be very helpful with the facility to track progress on the day of delivery, as well as a friendly and helpful driver.

All in all it was a totally hassle-free experience, with a good quality product for the price, combined with prompt and efficient delivery, so I just wanted to thank you. It was a pleasure to buy from you, and I can recommend your products and service to anyone. Sadly, it's becoming unusual to be able to praise firms for good service nowadays, so credit where it's due - congratulations on your good service.

Thank you

Christine, Paignton, Devon, TQ4, Growhouse 061, 4th June 2025


Good morning

Just emailing you to let you know staging arrived yesterday everything was fine with the delivery. Thank you for a very pleasent transaction

Kind regards

Robert

Robert, Glasgow, G52, Green 2 Tier Slatted Staging 346, 27th May 2025


Thanks for your email. The delivery was made today. I am very impressed with the goods.Thank you.

Michael, Walsall, West Midlands, WS9, Green 1 Tier Slatted Staging 305, 10th April 2025


Just a message to thank you for your prompt and courteous service to rectify the problem I had with one of the glazing bars.

John, Wolverhampton, West Midlands, WV6, Aluminium Greenhouse 080, 4th April 2025


Hello Jonathan

Many thanks for all this – we are so relieved and very confident in the new route you have created for us.

Very impressed with Summer Garden Buildings particularly staff and fully realise we are where we are through no fault of yours.

Best regards

Karen, Grange-over-Sands, Cumbria, LA11, Apex Summerhouse 716, 4th April 2025


Many thanks Tony.

Excellent service from SGB

Kind regards

Ian, Uppingham, Rutland, LE15, Wheelie Bin Store 151, 19th March 2025


Thank you so much, Paul for your help. I'll certainly try your your suggestions.

Great aftercare service - amazing!

Best regards

Anne, Ilkeston, Derbyshire, DE7, Corner Summerhouse 572, 17th March 2025


I found the website easy to use especially for an OAP with limited technical know-how and look forward to receiving my bench.

Margaret, Haywards Heath, West Sussex, RH16, 2 Seater Bench 432, 17th March 2025


The missing boards have just been delivered thank you so much for getting them to me super fast ,

Michelle, Ipswich, Suffolk, IP2, Pent Summerhouse 843, 2nd March 2025


Thanks for your speedy response to this problem. The replacement sheet has been delivered and was extremely well packaged. All now looks perfect.

Regards

Steve, High Peak, Derbyshire, SK23, Aluminium Lean To Gazebo, 19th February 2025


Hi, just to say a big thankyou for organising a replacement roof panel , it arrived so quickly,

Very happy, you are a wonderful company , regards kath

Kath, Morecambe, Lancashire, LA3, Aluminium Lean To Gazebo 372, 16th February 2025

EXTRA NOTE:- THIS GAZEBO WAS SUPPLIED IN 2022 AND KATH REQUESTED SPARE PARTS IN 2025. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.


Many thanks again for delivering my order within 3 days...excellent...my wife and I wish to say a big thank you for your efficient service and attention over our order. Will recommend your company to an friends thinking of purchasing garden buildings/greenhouses/etc.

Lets have no more severe storms over the next few years

All the best to the Team at SGB

Alexander, Troon, South Ayrshire, KA10, Aluminium Lean To Greenhouse 045, 6th February 2025

EXTRA NOTE:- THIS GREENHOUSE WAS SUPPLIED IN 2019 AND ALEXANDER REQUESTED SPARE PARTS IN 2025. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.


Hello

Just had delivery of the missing bits, thanks for speedy delivery, much appreciated 👏 now to get on with building greenhouse in nxt week or so....

Neil, St Austell, Cornwall, PL26, Lean To Greenhouse 116, 5th February 2025


Hi

Just a quick message to say Thank you so very much for your help and prompt service regarding my replacement panel.

It was very much appreciated 5* service in every way.

Kind regards

Gillian

Please pass this on to all involved and your head of department 💯%

Gillian, Ellesmere, Shropshire, SY12, Aluminium Greenhouse 090, 31st January 2025

EXTRA NOTE:- THIS GREENHOUSE WAS SUPPLIED IN 2023 AND GILLIAN REQUESTED SPARE PARTS IN 2025. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.


Just to let you know my polycarbonate roof sheet has arrived safely today.

May I take this opportunity to thank you for your very prompt help and support on this order.

Well done good old customer service at its best, so rare these days.

Kind regards

Andrew

Andrew, Axminster, Devon, EX13, Aluminium Lean To Gazebo 372, 29th January 2025

EXTRA NOTE:- THIS GAZEBO WAS SUPPLIED IN 2024 AND ANDREW REQUESTED SPARE PARTS IN 2025. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.

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